"FAQ Frequently Asked Questions" archive

Components Brochures

A list of components and documentation for those components....



Onscreen Virtual Keyboards

Client needs an onscreen keyboard for their application....



What is Triple DES?

What is Triple DES?...



Dell Computers

Details on Dell computers...



Airports and new TSA requirements

Fasteners -- must be immune to normal tools now in Airports due to guidelines You cannot create any new potential storage facilities in airport. Side areas must use clear plexiglas...



Trim for kiosks -- which one do we by default specify?

We always recommend metal trim first rather than wood. More durable....



JAWS or Section 508 ADA -- What is "JAWS" or TRACE unit?

University in Wisconsin has a TRACE unit. Approximate cost is $275...



keyboards - how many keys on our keyboard and what kind of control key combination customization can be done?

65 keys and the keyboard are fully programmable....



back-up power backup - for Tripplite USB 550 how long is it good for during power outage?

Figure on about 15 minutes....



Powdercoat or stainless steel finish - can i get a brushed stainless look?

Answer: Our painted carbon steel has the brushed look. We use that with the McDonald units...



Logitech Video Cam - what's the differences between Pro 4000 and the basic Web Cam?

About $60 difference money wise. Pro4000 resolution for still image goes to 1280x960 at 1.3 megapixels (logitech does not provide lower resolution figure for entry web cam. video frame rate of 30 fps is at lower 320x240 for web cam....



What is range of Airpath hotspot?

typically quoted as 300-500 feet though this varies based on environment installed into....



What are dimensions and weight of the Dell sx270?

Vertical Orientation (H x W x D) 9.72 x 3.35 x 9.53 (24.7cm x 8.5cm x 24.2cm) Horizontal Orientation (H x W x D)3.35 x 9.72 x 9.53 (8.5cm x 24.7cm x 24.2cm) Chassis Weight 7.6lbs (3.45Kg) - Chassis with...



What is CE certification?

A combination of FCC and UL, CE is an European standard....



Can I rent kiosks?

Yes, but not from us. There are several companies in the USA who do this. A search of the web should identify them....



Can I lease kiosks?

Yes, but not from us. We do not actually do the leasing or carry the paper. We can provide leasing partner information. For ballpark figure cost of kiosk X .034 we don't hold the paper or actually do the lease...



Does KIS sell separate components without an enclosure?

For customers who have purchased systems from us, absolutely. If you have not purchased kiosk systems from us, we seldom do this. It is not something that we do as a rule. You should probably contact one of our partners...



Can I purchase an empty enclosure and put all of my own components in?

No. For customers with very large production requirements (100 or more at one time) we will consider this approach....



Can I put my own PC into an enclosure that KIS makes?

#1 -- As a general rule, we STRONGLY ADVISE AGAINST THIS APPROACH BUT IT CAN BE DONE. #2 -- If we cannot have your PC in our factory in order to test your kiosk, we will use on of our...



What is the difference between Standard and Custom?

Standard kiosks do not involve any special or specific device or design modifications to support customer needs. There are many components that can be supported within standard kiosks without any design modification. When a customer specifies specific and unique components...



Which specific kiosks CANNOT be provided in the exact look (i.e. someone wants to buy the exact McDonald kiosk).

McDonald is one. Indicate the model/style that you are interested in and that will let us know whether the design is proprietary or available for use "as is" or "with modifications"....



What do I need to do in order to get pricing information?

Contact us and let us know which kiosk model you are interested in be it standard or custom and more importantly, a detailed description of the components you want in those kiosks. Call 303-466-5471 or fill out our Request for...



Does KIS have a catalog?

KIS has both an online catalog of standard and custom projects and a hard copy catalog from which to review our product offerings and to learn more about KIS. Pricing for our products is provided by our account representatives once...



Does KIS provide software?

KIS delivers the kiosk fully tested with software installed. We have a full line of software partners that we can bring into the requirements phase and ensure that you receive the best solution....



What is the general lead time?

Once requirements and design criteria are agreed: for standard configurations the general lead time is 3-5 weeks. That can be accelerated to less than 2 weeks in special circumstances and where we have a standard in-stock model available. For custom...



How long does the process of purchasing a kiosk take?

Depends on customer requirements. Typically 3-5 weeks if standard in-stock configurations are ordered. 4 to 6 weeks if a standard kiosk is to be modified with other-than-standard configuration. As general guideline for Custom Kiosks, figure 4-6 weeks for prototype, and...



Outdoor Kiosk Considerations

An informative talk on outdoor kiosks and the special considerations that they entail....