April 28, 2005

Kiosk Statistics

Self-service and self-checkout is growing in multiple markets, with Frost & Sullivan noting sales of interactive kiosks to have totaled USD 492 million globally in 2004, up 6 per cent on 2003 totals. Kiosk sales are predicted to see an 8.1 per cent CAGR from 2003 to 2010, with IDC estimating IT spending in vertical industries by corporations worldwide to grow from USD 965 billion in 2004, to USD 1.24 trillion by 2008.

Noted on Kiosknews.org

Global Kiosk Sales Totaled USD 492 Bn In 2004
Investors.com

Apr 26 2005 : Self-service and self-checkout is growing in multiple markets, with Frost & Sullivan noting sales of interactive kiosks to have totaled USD 492 million globally in 2004, up 6 per cent on 2003 totals. Kiosk sales are predicted to see an 8.1 per cent CAGR from 2003 to 2010, with IDC estimating IT spending in vertical industries by corporations worldwide to grow from USD 965 billion in 2004, to USD 1.24 trillion by 2008. This 6 per cent CAGR growth will be driven by retail systems including self-checkout and photo kiosks, which accounted for 25 per cent of global kiosk sales in 2004.

Tourism, transportation and entertainment was the next-biggest sales category for kiosks in 2004, when the US, the biggest market for self-checkouts, accounted for 66 per cent of sales, Europe for 21 per cent and Asia-Pacific for 9 per cent, according to Frost & Sullivan. US retail chain Wal-Mart has self-checkouts at 1,325 of its 3,159 stores, while Home Depot uses DIY checkout at over 1,000 of its 1,900 stores. Up to half of Home Depots sales are handled by self-checkouts and the retailer believes its floor staff have 40 additional hours per week for customer assistance.

Banking and finance, government, retail and restaurants are the main vertical markets in which interactive kiosks are deployed, with banking representing 11.9 per cent of the total, according to IDC. ATMs and kiosks are the most obvious self-service channel for banks to deploy, with value-added services such as prepaid recharge and event ticketing becoming a standard feature. For restaurants, payment card-enabled touch-screen kiosks now enable customers to make orders that are accessible in a restaurants centralized orders, inventory and revenue-tracking program.

ePaynews.com - the payment news and resource Center

Posted by keefner at April 28, 2005 02:13 PM