Idaho Job Service offices transformed into high-technology career centers
(Idaho Business Review; 08/31/98)
The 24 Idaho Job Service offices have been transformed into high- technology
Idaho Works Career Centers to enhance support of the state's labor market.
Gov. Phil Batt, Lt. Gov. Butch Otter and Idaho Workforce Development Council
officials have scheduled a Sept. 2 news conference on the new configuration.
Idaho Works Career Centers provide self-service work registration and
Internet access to thousands of job openings in Idaho and the U.S., along with
a wide array of labor market information, education and training opportunities,
according to information provided by the Idaho Department of Labor. The system
streamlines the process of matching employees with employers.
A total of 418 computer stations are available to customers at the 24 Career
Centers in Idaho. By March, another 156 stations will be operating in the
lobbies of other partnering government agencies and community-based
organizations and remote kiosk sites.
Job Service offices have been renovated and expanded to accommodate the self-
service computers and related work force services. Staff levels at the offices
have not changed, though office efficiency has improved because staff members
are meeting job seekers at the computer stations rather than the job seekers
forming lines at staff work stations, officials said. Many employees have taken
career development facilitator certification training.
Funding is from U.S. Department of Labor grants. The project is halfway
through a three-year, $5.4 million grant period, after which existing federal
and state operating funds will be used to continue these services. The centers
are approximately 95 percent federally funded, Idaho Department of Labor
Career Centers are part of a national one-stop system connecting employment
education and training services into a cohesive network of resources at the
local and state level, Idaho Department of Labor officials said.
This information can be accessed at the touch-screen computers at Career
Centers and partner organizations, or on home computers via the Internet at
www.idahoworks,state.id.us. This Internet website includes links to numerous
other related sites concerning available jobs, job markets, labor force
statistics and the economy.
Each of the state's Career Centers has computer software, printers and fax
machines for creating and sending resumes and cover letters. Centers also have
on-site representatives to help with unemployment insurance, and to assist the
various classifications of employees in obtaining jobs or training.
For employers, services for employers include easy job listing procedures
(including Internet listing), recruitment and matching of qualified applicants,
useful labor market information, layoff assistance and various business
Career Centers are a major initiative of the Governor's Workforce
Development Council, which includes a cross-section of individuals throughout
the state. The Council advises Gov. Batt on overall strategy for integrating
employment and training programs and coordinating and improving work force
services for employers, job seekers and students.
These policies are implemented through the combined efforts of state and
partner agencies employers, community-based organizations, higher education and
"A quality work force in Idaho is a critical component in assuring a
healthy, strong economy," Batt said in a prepared statement. "Having a highly
trained and motivated work force is essential in creating good, high-paying