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IBM to Sell, Market and Service Wincor Nixdorf ATM Systems in United States
Paderborn, Germany, January 29, 2002-- Wincor Nixdorf announced today that IBM will now market, sell, and service Wincor Nixdorf ATM self-service systems in the United States.
Under the terms of the agreement, IBM will sell Wincor Nixdorf's ProCash product line, which includes multi-function ATM as well as single-function, multi-media cash dispensers for the retail environments.
Wincor Nixdorf is one of the world market leaders in self-service products. Wincor Nixdorf's ATMs are based on open standards, complementing IBM's open multi-vendor support solutions and comprehensive ATM environment services. The Wincor Nixdorf ATM solutions, widely used in Canada and Europe, offer compact, modular designs, scalability to new software applications, minimal training requirements and low total cost of ownership.
IBM Global Services will sell, service and maintain the Wincor Nixdorf solutions to customers in the financial services industry, as well as other market segments including gaming, hospitality and retail. ATM services from IBM will include installation and installation management, first and second line maintenance and cash management services. Additionally, financing is available to qualified customers through IBM Global Financing.
"Combining the superior Wincor Nixdorf Multifunctional ATMs with the Sales, Services and Consulting Leadership position of IBM in the US market, the financial industry here is now able to benefit from a new, innovative way to service their customers," said Javier Lopez-Bartolome, Senior Vice President at Wincor Nixdorf.
"More than ever before, banks understand that their ATMs are vital links to their customers for service and product delivery," said Lori Redding, national sales executive, IBM Global Services, US ATM Solutions. "Wincor Nixdorf self-service solutions offer a unique design, modular construction and open platforms for application upgrades that provide a wider range of services to customers. They are ideal for today's financial institutions looking to reduce overall ATM costs while improving customer service and retention."
IBM and Wincor have already jointly designed, developed and deployed ATM solutions for early customers in the US, establishing a strong, tested support structure that is designed to be immediately effective in support of this announcement for broad implementation by customers.