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SMARTKIOSK


(May 15 - 17, 2001) in Berlin / Germany (http://www.smartkiosk.de)

Theme:
Adressing Customer Successfully between High Tech and High Touch

Forum 1:
Multi-Channel-Strategies as Challenge for optimally Addressing the Customer
- Dr. Marcus Schoegel, University St. Gallen
- Reinhold Wegmann, CEO, Wegis Informationssysteme GmbH, Munchen
- Baerbel Ruschitzka, Senior Consultant, Kabel New Media Bonn GmbH, Bonn
- Moderation: Eckhard Reimann, E.REIMANN:CUSTOMERIZED M@RKETING (ERCM), Oberursel



Forum 2:
E-Relationship: To Find and to Close Customers in the Age of  New Media
- Hans Juergen Schmolke, CEO, Modalis Research Technologies Inc., Berlin
- Uwe Freund, CEO, family & friends AG, Wuppertal
- Peter Kelly, Managing Director, Inter-Act System Ltd. Hemel Hempstaed, UK
- Moderation: Henry Steinhay, Journalist, Berlin


Forum 3:
Retail - between High Tech and High Touch
- Franz-Martin Brand, Managing Director, B.T.M. Trade Marketing/Unternehmensgruppe Wiesbaden
- Wolf Richter, Director Technical Vision, VLS Virtual Laser Systems AG, Krailing/Munchen
- Werner Schiffer, Managing Director, Kabel New Media Bonn GmbH, Bonn
-  Moderation: Herbert Nebel, Vice President & General Manager, Infineo Technologies AG, Munchen


Forum 4:
Key Note Speech: Do you dream about shopping? Rules for a Relationship to the Customer
- Simonetta Carbonaro, Professor at Domus Academy Milano / realise Consultancy, Karlsruhe

Forum 5:
POS - between "bricks & mortar" and "bricks & clicks"
- Prof. Dr. Guenter Silberer, Universitaet Goettingen
- Andreas Stuetz, CEO, friendlyway AG, Muenchen
- Z.Orkan Tuncer, Professional Services Retail, NCR Turkey, Istanbul/Turkey
- Moderation: Frank G. Klimek, CEO, eTouch AG, Kempen

Forum 6:
Internet & E-Commerce fur alle - durch E-Kiosks
- Charles Porter, CEO, NetBlue Box, Madrid/Spanien
-  Klaus Skripalle (product+concept)/Frank Drege (silver solutions)/Stephan Weyers (German BP)
- Andreas Maladinski, Managing Director, StadtNet GmbH, Hamburg
- Moderation: Dirk Kreienborg, Project Manager, German Telekom AG, Darmstadt

Forum 7:
To Orient the Customer interactively at the POI
- Ralf Woerdehoff, Managing Director, eqube GmbH, St.Wolfgang
- Dr. Philipp Witte, CEO, ivistar AG, Berlin
- Gunter Lutz, Managing Director, CDC Communications & Design Consultancy GmbH, Frankfurt/M.
- Moderation: Eckhard Reimann, E.REIMANN:CUSTOMERIZED M@RKETING (ERCM), Oberursel

Forum 8:
E-Payment: on the Search for an optimal Payment System
- Markus Mayer, Managing Director, MANAGEMENT consult dr.eisele & dr. noll gmbh, Mannheim
- Tim Keller, Sales, Wincor Nixdorf GmbH & Co. KG, Muenchen
- Robert Schaddach, Business Development, berlin new media GmbH & Co. KG, Berlin
- Moderation: Herbert Nebel, Vice President & General Manager, Infineon Technologies AG, M=FCnchen

Forum 9:
Panel Diskussion: Learnings out of Great Projekts
- Michael Reuter, CEO, Polygon GmbH, Heusenstamm
- Gerhard Jendrzey, Manager Mediale Sales, Savings Bank Recklinghausen
- Frank G. Klimek, CEO, eTouch AG, Kempen
- Dirk Kreienborg, Projectl Manager, German Telekom AG, Darmstadt
- Dr. Georg Thaler, Managing Director Innovationsmanagement, KAUFHOF Warenhaus AG, Koeln
- Moderation: Henry Steinhau, Journalist, Berlin

Forum 10:
New Models of Consumer Marketing in the  Financial Services
- Theophil Graband, CEO, norisbank AG, Nuernberg
- RA Wolfgang Lindackers, Deutscher Herold AG, Bonn
- Berthold Freitag, Managing Director, BOG Informationstechnologie, Muenster
- Moderation: Eckhard Reimann, E.REIMANN:CUSTOMERIZED M@RKETING (ERCM), Oberursel

Forum 11:
E-Government: the Kiosk brings Counties, Internet and touristic Proposals to the Citizan
- Heinz Kraemer, Manager, Gemeinsame Kommunale Datenzentrale des Landkreises Recklinghausen
- Dr. Mike Smith, Managing Director, NeoProducts (UK) Ltd., Kings Norton/Birmingham , UK
- Dr. Ernest J. Fantner, CEO, apc interactive solutions ag, Wien
- Moderation: Henry Steinhau, Journalist, Berlin

Forum 12:
Panell Discussion: What's the trends? The Kiosk as Door Opener for the Internet for everybody?
- Alexander Felsenberg, Vice President, German Multimedia Association (dmmv) e.V., Duesseldorf
- Uwe Freund, CEO, family & friends AG, Wuppertal
- Ulrich Spaan, Consultant, EuroHandelsInstitut (EHI), Koeln
- Michael Guenthel, Managing Director, RICO Informationssysteme GmbH, Poessneck/Jena
- Dr. Michael Klein, Head of Department Web Business Development, STAR 21 NETWORKS AG, Ffm
- Moderation: Holger Sobanski, Sobanski Project Consulting, Altdorf



Kind regards
Eckhard

NEU:   Mein Artikel "Germane to Germany's kiosk market"
in: http://www.kioskmarketplace.com + http://www.kiosks.org
*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.*.
Dipl.-Volkswirt Eckhard Reimann
"E.REIMANN:CUSTOMERIZED M@RKETING (ERCM)"
Strategieberatung fuer Interaktives & Database Marketing
Mauerfeldstr. 89,   D-61440 Oberursel (Ts)
Fon: (06171) 98 26 73  -   Fax: (06171) 98 26 74
           Mobil: 0171 -= 23 797 33
 mailto:E.Reimann@ERCM.de --- http://www.ERCM.de
 
Das umfangreichste Web-Literaturquellen-ARCHIV von ERCM:
      http://www.banktechnik.de/reimann/reimann.cfm?
 Mein "Special uber Kiosksysteme" ist jetzt online:
          http://www.hightext.de/ekiosk

Mitglied im:
Deutschen Multimedia-Verband (dmmv) - (http//www.dmmv.de/)
multimedia kreativzentrum hessen    - (http//www.mk-h.de)
Beraterverbund TWO AT WORK - (http://www.twoatwork.de)
Experten-Netzwerk Hessen (IRC Hessen/Rheinland-Pfalz)
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