FOR IMMEDIATE RELEASE
Senior Vice President, Corporate Relations
Tyco International (U.S.) Inc.
Marcom Programs Manager
Elo Touch Systems, Inc.
Vice President, Marketing and Customer Experience
Elo TouchSystems, Inc.
Elo TouchSystems Introduces New e-Commerce Site www.elotouchexpress.com Provides Customers with B2B
Fremont, Calif.-March 16, 2001- Elo TouchSystems, the
global leader in touch technology and a unit of Tyco
Electronics, today launched its new e-commerce system
www.elotouchexpress.com. The new e-commerce system
includes a storefront where visitors can use their
credit cards to shop for all their touchmonitor needs
on-line, without having to establish an account with
Elo. The site also provides existing customers with
on-line access to a wide range of information about
their account and Elo products. New customers can
apply for credit terms and reseller discounts by
simply clicking through on-line forms.
To complement this new range of on-line services, Elo
has expanded its flagship Web site, www.elotouch.com,
with an improved interface, easier navigation and
integration with e-commerce services.
www.elotouchexpress.com: B2B Buying and e-Commerce Services
Using www.elotouchexpress.com makes doing e-business
with Elo faster and easier than ever before. The
site's click-through navigation will streamline
service, whether the visitor seeks speedy delivery of
a product or fast access to information about an
"Elo created our new business-to-business e-commerce
site as an on-line shopping center right at our
customers' fingertips," says Gayle Schaeffer,
worldwide vice president of marketing and customer
experience for Elo TouchSystems. "Visitors can select
from a comprehensive range of Elo Entuitive CRT and
LCD touchmonitors, add them to their 'shopping cart'
and pay for them at the 'checkout' in familiar
e-commerce fashion. Customers can choose from
touchmonitors in a variety of form factors and touch
technologies for kiosk, industrial, medical,
hospitality and retail applications. Design engineers
now have a direct route to the product specs, part
numbers and product drawings they require to select
the right touch solution for their needs."
Interactive Account Services
Visitors to Elo's e-commerce site can apply on-line
for credit terms and reseller discounts. Existing
customers can check their account information on-line
by logging into Elo's interactive account services,
which enable them to:
- Check an account balance, including credit limit and
- Check order status, including tracking shipments
(with a direct hyperlink to carrier).
- Look up standard part numbers and/or product
- Use on-line forms to request a touchmonitor under
Elo's QuickStart Product Demo Evaluation program, a
product price quote, or a return authorization number.
"Future phases will add such features as checking
inventory and lead time, and warranty and repair
status," says Schaeffer.
Leading Industry Web Site Provides Even More Benefits
In addition to an easy, efficient interface for
on-line purchasing, information retrieval and
technical support, visitors to Elo's Web site can now
benefit from improved content that includes a new
touch technology section, a custom product
configurator, on-line product agency certifications,
expanded market and application information and more
links to partner sites.
For more details on Elo's e-commerce services,
elotouchexpress.com and Elo products and services,
please contact Elo TouchSystems at 800-ELO-TOUCH
(800-356-8682), or visit Elo's new Web sites at
electronic mail inquiries to
AccuTouch, SecureTouch, IntelliTouch, iTouch,
TouchReady and elotouchexpress.com are trademarks of
Elo TouchSystems, Inc. All other products and company
names referred to herein may be trademarks or
registered trademarks of their respective companies or
About Elo TouchSystems
Elo TouchSystems, Inc., global leader in touch
technology, is a unit of Tyco Electronics. Elo
develops, manufactures and markets a complete line of
touch products that simplify the interface between
people and computers in both public-access and
employee-activated applications. Founded in 1971, the
company is headquartered in Fremont, California, with
manufacturing sites in the U.S., France, and Japan.
Elo's main regional offices are Kessel-Lo, Belgium and
Yokohama, Japan, with additional sales and technical
support offices worldwide. For more information on Elo
TouchSystems' products and services, call
1-800-ELO-TOUCH in the U.S. or +32-16-35-2100 in
Europe or visit our Web site at www.elotouch.com.
About Tyco Electronics
Tyco Electronics is one of the major business units of
Tyco International Ltd. (NYSE: TYC; LSE: TYI; BSX:
TYC). Headquartered in Harrisburg, Pennsylvania, USA,
Tyco Electronics is the world's largest passive
electronic components manufacturer, and a world leader
in cutting-edge wireless technologies, fiber optic
active components, and complete power systems. The
company has facilities located in 56 countries serving
customers in the aerospace, automotive, computer,
communications, consumer electronics, industrial and
power industries. Tyco Electronics provides advanced
technology products from over thirty well-known and
respected product brands, including Agastat,
Alcoswitch, AMP, AMP Netconnect, Buchanan, CoEv,
Critchley, Elcon, Elo TouchSystems, HTS, M/A-COM,
Madison Cable, OEG, Potter & Brumfield, Raychem,
Schrack, Simel and TDI Batteries.