BRANFORD, Conn. - Sept. 18, 2000 - How companies can increase revenues and improve customer satisfaction through Internet kiosks will be the subject of the opening keynote address from Netkey Inc. CEO Alex Richardson at the KioskCom Internet Kiosks Conference, Sept. 25 in Scottsdale, Ariz.

The three-day conference is one of the kiosk industry's premier events, and presents an opportunity for companies to learn how to use Internet kiosks for a variety of revenue generating and customer service applications, including Web payphones, public Internet kiosks and virtual private networks (VPNs).

Industry analysts Frost & Sullivan projects that interactive kiosk revenues will grow by more than 150% in the next six years, from $836.5 million to more than $3.25 billion. Forrester Research estimates that 80 percent of retailers intend to add kiosks to their stores by 2002.

Netkey's patented software is considered the industry standard for end-to-end Internet kiosk solutions used for sales, marketing, customer service, public information and employee communications. The company won the overall "Best of Show" award from Kiosks.org at the recent KioskCom Retail conference for an online pharmacy kiosk designed for Familymeds.com

Richardson's address, "Self-Service Kiosk Technology for the 21st Century," will highlight how many telecommunications providers, retailers, banks and e-businesses capture more customers through self-service web kiosks. Conference attendees will learn how to build and deploy large-scale Web kiosk networks and leverage on-line partnerships and content syndications.

Richardson is recognized as one of the world's top authorities on Internet kiosks. Under his leadership, Netkey designed the world's first web payphone, the Hong Kong Power Phone. Netkey powers over 1,000 Web payphones that are used by millions of visitors in Hong Kong's airport, subway, train, and convention centers. The Power Phone application is funded through advertising and transactions. In his address, Richardson will discuss how the project demonstrates that Internet kiosks and Web-phones are accepted by the public and have been adopted by the telecommunications industry as vending points.

About Netkey

Netkey Inc. (formerly Lexitech Inc.) is the leading provider of innovative end-to-end solutions for Internet kiosks. Netkey provides patented self-service e-commerce systems to a wide spectrum of industries, bridging the gap between "dotcoms" and traditional businesses by Web-empowering storefronts, bank branches, payphones, transportation centers and other public areas via Internet kiosks. Netkey delivers its hardware-independent software through its own Internet-based application service provider (ASP) site called Netkey Express, and through partnerships with leading systems providers.

Netkey's most recent generation of automation and customer relationship management (CRM) tools allow top organizations to implement, garner, improve, and retain customer loyalty and satisfaction while improving their bottom line. The Netkey software platform enables companies to build stronger relationships with customers by personalizing the in-store experience and offering customers what they want, when they want it, and how they want it.

Netkey's blue-chip list of forward-thinking customers include Yahoo!, JC Penney, Microsoft Corp., Borders Inc., Hong Kong WebPhone Network, J.C. Decaux, and Bayer Corp. Netkey investors include Zero Stage Capital, and CyberStarts. The company has headquarters in Branford, Conn. and offices in San Francisco and New York City. For more information about Netkey and its award-winning solutions, call 1-800-443-7924, email [email protected], or visit http://www.netkey.com.

Netkey Inc. holds U.S. Patent Nos. 5,761,071 and 6,078,848. Netkey, Lexitech and "Turn the Monitor Around" are trademarks of Netkey Inc. Other product and company names herein may be trademarks of their respective owners.

About KioskCom

For more information on how to participate in KioskCom events, visit www.kioskcom.com or contact Lawrence Dvorchik at (212) 885-2732 or via e-mail [email protected]

EDITOR'S NOTE: For more information about Richardson's keynote presentation, or to obtain photographs of Richardson and the Hong Kong Web Phone, please contact Penny Crump at Netkey: (203) 483-2888 or [email protected]. For information about the KioskCom conference, please visit http://www.kioskcom.com.

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