Human Resource Case Study - Citigroup
Citigroup decided in 2003 to enhance their employee human resources services and turned to KIS to provide the complete solution.
Background Information
- Product Delivered
- KT-125 with Laser Printer
- Quantity: over 200 units
- Application Function
- Human Resources
- Employees in their card centers can access their 401k, vacation and etc.
- Primary focus was being able to reprint pay stubs from the kiosk.
- Needs Addressed by Solution
- Human Resources
- It gave their employees without access to their benefit information a way to do so.
- Increase employee communication while allowing HR to focus on other tasks and reduces their cost of sending out statements as they are required to do every quarter.
- Customer Feedback and Comments
- Citigroup said that all is working great and they thanked us for our patience, guidance and support during the project.
- Cost/Benefits/ROI: Still early in deployment stage. Within 6 months Citigroup will do formal calculation of cost savings and benefits. Estimates at this stage are that benefits are significant
Posted by Craig at September 17, 2003 04:04 PM