September 30, 2003

Wal-Mart�s Turner Outlines Mega-Retailer�s Leadership Philosophies

Executive Technology

NEWPORT BEACH, Calif. (September 30, 2003) - Kevin Turner, a man who advanced from a store cashier to become president and CEO of Sam�s Club and executive vice president of Wal-Mart, opened Executive Technology�s CIO Leadership Summit here by explaining the meaning of leadership -- done the Wal-Mart way.

In a wide-ranging discussion of both building personal leadership skills and instilling them in other employees, Turner told a room full of CIOs and other high-ranking retail and technology executives that leading effectively means internalizing a sense that improvement, like change, is perpetual.

�The only job security any of us have is our individual commitment to personal development,� Turner said. �You get better or worse every day. The choice is yours.�

Concerning the tutelage of future corporate leaders and the motivation of more junior employees, Turner said Wal-Mart�s philosophy involves instilling a belief in the retailer�s greater cause � improving Americans� standard of living, for example � and giving employees the authority to make their own decisions to achieve those ends. He cited Wal-Mart�s efforts to drive actionable operations data down to the store management level as a technological initiative that supports those goals.....

Posted by Craig at September 30, 2003 03:41 PM