October 14, 2003

HR deployment

Syncrude Deploys Plumtree Enterprise Web Suite, Assembling 150 Enterprise Web Applications for Over 5,000 Employees, Partners and Contractors

Portal Centralizes Access to Hundreds of Systems Across the Enterprise,
Reducing Hardware and Training Costs and Helping Improve ROI on Existing

HOLLYWOOD, Fla., Plumtree Odyssey User Conference, Oct. 14 /PRNewswire-FirstCall/ -- Enterprise Web leader Plumtree Software (Nasdaq: PLUM) announced today that Syncrude Canada Ltd., the largest single-source producer of oil in Canada, has deployed the Plumtree Corporate Portal, Collaboration Server and Search Server to over 5,000 employees, partners and contractors. Since installing Plumtree's Enterprise Web solution in January of 2002, Syncrude has assembled 150 Enterprise Web applications in the portal for streamlining processes, enhancing employee self-service and providing managers and executives with a real-time dashboard of production performance and costs. Syncrude reports that the portal has made back-end systems more accessible and easier to use, improving ROI on Syncrude's existing technology investments and reducing training costs across the business. Syncrude also avoided thousands of dollars in anticipated hardware costs by providing kiosk and remote access to the Web portal for plant and field workers rather than personal computers. Syncrude will be showcasing its deployment at Plumtree Odyssey this week, the largest gathering of Enterprise Web visionaries and portal customers in the world. The public can read more about Plumtree's customers in the energy and utilities industry at http://www.plumtree.com/customers/industries/energy_utilities/

"Syncrude has hundreds of independent information systems, and had more than 20 separate intranet sites across the enterprise," said Darcy Daugela, Web Services Team Leader at Syncrude. "With Plumtree, we have been able to bring together the information that workers need from across the enterprise, in a way that makes it quick to find and easy to use. Plumtree has been very popular with IT as well as employees for improving productivity, while reducing the costs associated with supporting multiple independent systems."

What's in Syncrude's Enterprise Web? Production Dashboards, Self-Service HR, Cost Tracking, Desktop and Workgroup Tools, Safety and Work Management, Engineering Databases

Prior to deploying Plumtree's Enterprise Web software, each department's systems and intranet sites were managed separately, so it was difficult for groups to leverage the electronic information and services of other groups. Employees often had difficulty finding the information they needed, and were often unaware of systems and data available in other parts of the organization.

To overcome this limitation, Syncrude chose an integrated portal and collaboration solution that could provide a common, extensive framework for sharing systems and information throughout the enterprise. Syncrude has built 150 Enterprise Web applications, some of the most popular are:

An Organizational Unit Cost Application where managers, executives, and trading partners:

-- see real-time personalized cost reports on the 10,000 daily transactions that occur across the company;

-- drill down into the details of the transactions;

-- compare and track actual costs vs. budgeted costs; and

-- view outstanding spend vs. contracted levels.

A Production Information Application where plant employees and managers:
-- view real-time production performance at each plant, reported
directly from plant instrumentation;
-- review daily operating procedures, machine reliability statistics
and up-to date safety statistics;
-- access plant engineering drawings; and
-- submit work orders.

An Employee Services Application where employees:
-- calculate pensions and monitor retirement savings plans;
-- change benefit choices and file expense reports;
-- review and apply for internal job postings;
-- apply for the Syncrude-sponsored computer purchase program;
request vacation leave, travel, and review time and attendance; and
-- search for employees and contractors in the portal phonebook.

An IT Application where IT support staff:
-- log, track and work support issues through integration with Remedy;
build self-service portlets for helping end users with common
issues, such as security software monitoring;
-- view which systems enterprise-wide will be up or down through a
change request portlet; and
-- collaborate on projects, share documents and engage in threaded
discussions for initiatives such as software upgrades.

"Syncrude has deployed portal, collaboration and search technologies in one Enterprise Web solution, reducing in the time and cost required to deliver over 150 new Enterprise Web applications," said, John Kunze, CEO of Plumtree Software. "This is a perfect example of how Plumtree and its customers share a vision of the Enterprise Web as the way to share resources between many different Web applications, whose components are hosted on many different application servers. The difference between an Enterprise Web filled with applications and an empty portal offering links to different systems is what separates Plumtree and its customers from the rest of the pack."

Why Plumtree?

Syncrude chose Plumtree for its Web Services Architecture that was open to integrating resources from the company's diverse systems and development environments. Syncrude also chose Plumtree for its cohesive suite of Enterprise Web technologies, which could be deployed quickly and at low cost.

About Enterprise Web Applications

Enterprise Web applications are applications hosted on different application servers, but managed within one framework. Enterprise Web applications differ from traditional applications in three ways. First Enterprise Web applications combine existing data and processes from diverse enterprise systems with new shared services, providing greater return on assets. Second, Enterprise Web applications are assembled dynamically, incorporating new capabilities on the fly, allowing for greater agility in solving business problems. Finally, Enterprise Web applications are designed to be integrated into an enterprise-wide environment, providing greater economies of scale: users can easily navigate between or search across applications, and Web services developed for one Enterprise Web application can be re-used as-is in other applications.

About Plumtree Software

Plumtree Software is the Enterprise Web leader. Plumtree's mission is to create a comprehensive Web environment for employees, customers and partners across the enterprise to interact with different systems and work together. Plumtree's Enterprise Web solution consists of integration products for bringing resources from traditional systems together on the Web, shared services such as collaboration, content management and search for building new Web applications, and a portal framework for delivering these Web applications to broad audiences. Plumtree's independence and its Web Services Architecture allow this solution to span rival platforms and systems, helping maximize customers' return on their existing technology investments. With offices in more than a dozen countries, Plumtree has licensed over 550 customers, including Boeing, Ford Motor Company, Procter & Gamble and the U.S. Navy.

NOTE: Plumtree is a registered trademark of Plumtree Software, Inc. and/or its subsidiaries in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners.

SOURCE Plumtree Software, Inc.

/Web site: http://www.plumtree.com/


Posted by Craig at October 14, 2003 03:18 PM