Speech Enabled ATMs
Push is on for speech-enabling ATMs. Now, will they do anything?
DAYTON, Ohio, Nov 19, 2003 (BUSINESS WIRE) -- BAI Retail Delivery Booth # 2132
NCR Corporation (NYSE:NCR) today announced a global agreement with ScanSoft, Inc. (Nasdaq:SSFT) to embed ScanSoft's RealSpeak Solo(TM) text-to-speech (TTS) engine within NCR's APTRA(TM) Edge and APTRA(TM) Advance NDC self-service software. The agreement provides the tools for financial institutions to improve automated teller machine (ATM) access for visually impaired banking customers.
By incorporating ScanSoft's RealSpeak Solo TTS engine within its ATM units, NCR ATMs can deliver a higher quality of access and service to visually impaired and blind users. Using RealSpeak Solo, NCR ATMs can seamlessly convert dynamic text into natural-sounding speech. By simply inserting personal headphones into the ATM audio jack and swiping a bank card, users can conduct individual financial transactions and have on-screen displays, such as account balance, account fund transfers and other personal information, read back to them in a pleasant and easy-to-understand synthetic voice.
Posted by Craig at November 19, 2003 04:12 PM