Internet Kiosks & Payphones
British Airlines Awards �23 million internet kiosk and payphone contract
BAA: NWP wins �23 million internet kiosk and payphone contract with BAA
Posted on Friday, June 25, 2004 @ 2:14 AM CDT by sn26567
NWP writes "NWP wins �23 million internet kiosk and payphone contract with BAA
NWP Spectrum has won the UK airport�s largest Internet Kiosk and Payphone contract, with BAA, the world's leading airport company. The deal allows for 535 payphones and up to 165 internet kiosks at BAA�s seven UK airports. NWP�s BAA sites include exclusive agreements for internet kiosks and payphones at Glasgow, Edinburgh, Aberdeen and Southampton � and equal share (with BT) at Heathrow, Stansted and Gatwick.
NWP estimate the agreement to be worth �23 million � the largest of its type.
Central to the agreement is the successful implementation of NWP�s Internet Kiosks to complement its payphones and fulfil the growing demand for internet access at airports.
BAA demands superior service levels from its operators at its seven UK airports. NWP has provided payphones to BAA for nine years, and internet kiosks for four years.
NWP�s internet division NWP Interactive, has internet kiosks and desks throughout the UK, predominately at key travel locations.
NWP�s expertise, built up over 14 years, is in managing remote terminals, innovation and in developing flexible, commercially beneficial customer relationships. In the UK NWP supply to over 450 customers in markets as diverse as universities, hospitals, cinemas, holiday camps, military bases and airports.
NWP have installed 7,200 payphones and 280 Internet Kiosks in airports, hotels, motorway services, bus and train stations and shopping centres. The company also has a fast growing subsidiary business in Germany.
BACKGROUND INFORMATION:
NWP SPECTRUM
NWP Spectrum (NWP) is the UK�s leading independent payphone and internet kiosk operator.
NWP is a recent management buy out vehicle, set up in June 2002 by an experienced telecommunications team to acquire the assets and know-how of New World Payphones Ltd. The company has a turnover of approx �18m per year and has operations in both the UK and Germany providing managed payphone and public internet services to in excess of 450 corporate clients.
Since 1995, NWP have had an excellent relationship with BAA, working with both senior management and local retail management to deliver a flexible and competitive service to the millions of people using the UK�s busiest airports. Acceptance of NWP�s standard internet product, the NWP Interactive Terminal has been exceptional, with demand outstripping supply. As a result of this success and growing customer demand NWP have been awarded a number of contracts across UK airports.
Similarly, in Germany NWP have won a bid to install Internet Terminals at Frankfurt Airport beating the incumbent PTT, Deutsche Telekom. In Germany, NWP�s payphones installations have targeted on the Travel sector where they have gained preferred supplier status with Deutsche Bahn and exclusive contracts with Hamburg Airport, Hamburg Underground and Berlin Underground.
NWP are now extending NWP public internet service to encompass a WiFi capability for laptop and PDA users and this has been introduced seamlessly into key accounts. This is often combined with NWP�s latest product, the NWP Cyber-Desk to create a communications area within a busy site. WiFi access has also been enabled from London street payphone kiosks.
NWP operate in four telecom areas:
� NWP�s payphones, providing private sites within payphone services
� NWP Interactive, NWP�s division developing and operating internet kiosks and desks/ digital printing.
� NWP Media, providing media poster opportunities on NWP�s street payphones.
� NWP WiFi, enabling WiFi access from NWP�s street payphones and selected private site partners. "
Luchtzak Aviation - BAA: NWP wins �23 million internet kiosk and payphone contract with BAA - The world of aviation at a mouse-click!!
Posted by Craig at June 25, 2004 06:00 PM