July 06, 2004

Speech Technology

One conclusion of the report is that voice authentication technologies, in particular, are ready for prime time and ideal for remote authentication.

April 22, 2003


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Glenbrook Report Investigates Biometrics in Financial Services

SAN FRANCISCO, CA - A new study by Glenbrook Partners, a financial services consulting and research firm, investigates the emerging role of biometrics technologies in financial service applications and provides a baseline understanding of technology and terminology for financial institutions executives. The report, "Biometrics in Financial Services: See Me, Hear Me, Touch Me", provides advice on the best way to manage a biometrics deployment project, and also identifies key obstacles and common misperceptions that must be overcome prior to project launch.

"There are three biometric markets -- a mature market focused on criminal identification, an emerging market focused on authentication, and an over-the-horizon market focused on surveillance," said Russ Jones, a research partner with Glenbrook. "While popular media is trumpeting the use of biometrics for surveillance, it is the marriage of authentication and biometrics that holds the greatest promise for financial institutions."

One conclusion of the report is that voice authentication technologies, in particular, are ready for prime time and ideal for remote authentication. Such solutions avoid the classic reader deployment problem, are non-intrusive, and in many cases actually increase user privacy by eliminating the need to ask for and store sensitive user information.

"Many of our conclusions, however, are counter-intuitive from what we originally expected," said Allen Weinberg, a partner with Glenbrook and the report author. "We concluded, for example, that the widespread use of biometrics will not prevent identity theft and might actually make it a more difficult crime for authorities to solve."

Glenbrook Report Investigates Biometrics in Financial Services

Posted by Craig at July 6, 2004 09:01 PM