October 13, 2004Self-service LessonsThe verdict is in. Managing information in a paperless environment has proven to streamline transactions, reduce waste, and improve service levels. Yet as organizations adopt self-service processes for everything from finance to human resources (HR), they're learning some interesting lessons about how to ensure a successful adoption�and the unforeseen benefits that can occur along the way. The verdict is in. Managing information in a paperless environment has proven to streamline transactions, reduce waste, and improve service levels. Yet as organizations adopt self-service processes for everything from finance to human resources (HR), they're learning some interesting lessons about how to ensure a successful adoption�and the unforeseen benefits that can occur along the way. Self-service: Helping businesses help themselves - AME Info FN Posted by Craig at October 13, 2004 05:05 PM |