Food Order Kiosk - Casino Buffet deployment
Casino Queen in East St. Louis, IL and The Rivers in Pittsburg, PA are the latest casinos to implement NEXTEP's Casino Express™ touch screen automated buffet entry solution.
Casino Queen (www.casinoqueen.com) installed three kiosks to automate entry to their Market Street Buffet. Casino guests simply enter the number of guests and pay with cash, credit, debit, Dining Dollars, Room Charges, and/or Queen's Club Player cards. Each self order kiosk accepts payment and dispenses a receipt for the guests to gain entry to the buffet.
All orders are submitted to the InfoGenesis POS system for consolidated control and reporting. Casino Queen can manage the solution from anywhere through the mynextep.net customer portal.
The Rivers Casino (www.theriverscasino.com) installed four kiosks to automate entry to their Grand View Buffet. Guests have the opportunity to pay with cash, credit, debit, and/or Rivers Edge Players Club points. The Rivers also implemented NEXTEP's optional reservation module that allows guests to reserve seating space for their preferred dining time.
All Grand View Buffet orders are submitted to the MICROS 9700 POS system for consolidated control and reporting.
"Casino food service represents an ideal candidate for self service," said Jeff Breazeale, NEXTEP's Sales Director, "Casino dining concepts have high-traffic, long hours of operation, and relatively high labor cost, resulting in a 3-6 month payback period."
NEXTEP has successfully installed Casino Express™ kiosks across the United States and Canada, for both buffet entry and casual dining concepts. Contact NEXTEP SYSTEMS for a demonstration and case study on how Casino Express™ improves operational efficiencies and the guest experience.
News Release by Nextep
Posted by staff at September 23, 2009 08:38 AM