June 06, 2010Fujitsu Leading Symposium on Healthcare in VancouverFoothill Ranch, CA, May 25, 2010 — Fujitsu Frontech North America Inc., a leading supplier of innovative computer products including peripherals, biometric security solutions and digital media solutions, today announced that company executives will lead a symposium entitled “Self-Service Healthcare: Migrate Over 50% of Patients to Kiosks” during e-Health 2010 (May 30–June 2, 2010 at the Vancouver Convention Centre in Vancouver, British Columbia, Canada) The session will focus on the benefits of self-service patient check-in kiosks, including improved service delivery, efficiency and overall patient satisfaction. During the conference, Fujitsu will also demonstrate the Med-Serv Patient Kiosk, the PalmSecure™ biometric authentication solution and several of the company’s other industry-leading technologies at booth #811. “There is a glaring need in the healthcare industry to improve the patient registration process, as patients continue to be frustrated by long lines and privacy concerns while healthcare providers absorb increased administrative costs for data entry, correcting information and other non-value added services,” said Josh Napua, vice president of Healthcare Kiosk Solutions, Fujitsu Frontech North America. “Self-service kiosks are the future of the patient registration process. The Fujitsu symposium during e-Health 2010 will showcase how hospitals and clinics can take advantage of innovative technologies to provide a simplified, automated, secure system for increasing patient satisfaction, reducing cost and improving efficiency.” The Fujitsu symposium will be moderated by Paul Blackburn, senior vice president of Fujitsu America, Canada and will feature Jim Hewitt, CIO of Springfield Clinic and Josh Napua, vice president of Healthcare Kiosk Solutions, Fujitsu Frontech North America. The session will highlight real-world examples of hospitals that are transforming their patient registration process by implementing self-service kiosks. Attendees will learn best practices for achieving a 50-percent patient migration to kiosks and how using innovative technologies like the Fujitsu Med-Serv Patient Kiosk can help healthcare facilities offer more timely patient registration and open the possibilities for private and secure patient access to Electronic Medical Records, billing information and other essential hospital services. The Fujitsu symposium will take place on Tuesday, June 1, 2010 from 10-11 a.m. PT in room 10. “Traditional registration processes present numerous challenges to both patients and healthcare facilities—long wait times, concern about the privacy of sensitive personal information and filling out repetitive paperwork lead to patient frustration. The laborious data entry and error correction increase administrative costs for hospitals and clinics,” said Vic Herring, vice president of sales and marketing, Fujitsu Frontech North America Inc. “The Fujitsu Med-Serv Patient Kiosk solves these challenges by providing a fast, user-friendly, secure system for patients while equipping healthcare providers with an automated, simplified check-in system that cost-effectively improves operational efficiencies.” Developed jointly with Jardogs LLC, founded in 2009 as a subsidiary of Springfield Clinic in Springfield, Ill., and AllScripts, the Fujitsu Med-Serv Patient Kiosk is an open hardware platform that simplifies and automates the patient check-in process at hospitals and healthcare clinics. The Fujitsu Med-Serv solution enables patients to quickly and securely update personal information, order prescription refills and pay outstanding balances, giving them control of the registration process and assuring data accuracy since patients are inputting the information themselves. For healthcare providers, the Fujitsu Med-Serv Patient Kiosk reduces administrative costs, increases efficiency by eliminating redundant data entry, ensures compliance with HIPAA requirements and improves cash flow visibility by integrating with back-end accounting systems. To address potential fraud concerns, the Fujitsu PalmSecure palm vein biometric authentication technology is also offered as an option feature. WHEN/WHERE: About Fujitsu Frontech North America, Inc. For more information, please see: www.fujitsufrontechna.com About Fujitsu Frontech Limited For more information, please see: Dan Borgasano |