UK News - Protouch is shortlisted for Retail Systems 2010 Awards
UK: Protouch, Xn Leisure and Aberdeen Sports Village leisure centre joint entry is shortlisted for its innovative ‘Virtual Receptionist’ kiosk solution that has provided Aberdeen Sports Village with an automated booking, ticketing and payment system.
Protouch is shortlisted for Retail Systems 2010 Awards | Protouch Blog - Touch Screen & Kiosk News & Reviews
We’ve been shortlisted in the Retail Systems 2010 Awards for the category ‘Best Use Of Technology In The Hospitality And Leisure Sector.’
The Protouch, Xn Leisure and Aberdeen Sports Village leisure centre joint entry is shortlisted for its innovative ‘Virtual Receptionist’ kiosk solution that has provided Aberdeen Sports Village with an automated booking, ticketing and payment system.
The ‘Virtual Receptionist’ has propelled Aberdeen Sports Village to the forefront of the technological, self service arena within the Leisure industry with 80 per cent of Aberdeen Sports Village members now using it as opposed to the reception desk.
Protouch Xn Leisure Kiosk
Not only has it leveraged Aberdeen Sports Village resources by turning receptionist staff into Customer Service Ambassadors, it has allowed staff to offer more quality time with their customers as well as greatly enhancing customer experience by increasing the speed of transactions and efficiency. Customers can now check in for activities, collect tickets and make future booking enquiries quickly and efficiently, eliminating the need to queue.
The Xen X4 wall mounted kiosk offers a 19″ touch screen, RFID smart Card Reader, receipt and ticket printer and branding while running a booking and on screen payment application that provides fast track entry and a secure monitoring system using membership cards linked to turnstiles, barriers or doors.
We look forward to the awards ceremony due to take place at the prestigious Grosvenor House Hotel London on 28 October 2010 where the winners will be announced.
About Xn Leisure
The leader in Leisure Management Solutions for over 28 years, Xn Leisure serves over 5,000 users and is the technology partner of choice for the Leisure Industry. Offering a wealth of industry knowledge and expertise Xn Leisure is engaged in a programme of continuous strategic investment in people, systems and processes.
Retail Systems website
Posted by staff at August 20, 2010 07:44 AM