July 30, 2009

NCR Self-Checkout Earns Design Award

NCR SelfServ Checkout earned a bronze award in the IDEA program's Commercial and Industrial Products category. The latest evolution of the company's successful line of self-checkout offerings, the NCR SelfServ Checkout is the only self-service technology solution named in this...



Lucidiom Launches new Photo Kiosk terminal

Lucidiom this week announced the release of a new photo kiosk, the APM 3700. The new model was introduced at the PRO show earlier this spring....



July 29, 2009

Restaurant Self-Service via Bluetooth

Ordering by your table in Inamo in London (via Bluetooth). Nice video shows the complete process for self-ordering at your table....



July 28, 2009

NCR reports revenue decline, 91% net loss for the year

Tracy Kitten article on latest NCR results provides a great overview of NCR (and financial services in general) in the current environment. Worth noting Bank of America is trimming 10% of it banks noting that mobile and online transactions have...



DT Research Deploys Digital Signage at Beijing International Airport

DT Research announces win for digital signage at Beijing airport. The display LCDs are 82" and 108". read article at Thinclient.org...



Healthcare Kiosk - trends and case study

Couple of articles posted on www.gokiosk.net (Kiosk Industry Group) which talk about healthcare. Some surprising data showing the retail medical clinics have in fact declined (Wal-Mart is rethinking strategy) which no-one would've predicted given ObamaCare. And nice article on the...



Patent News - InComm and Stored Value Cards

Announcement by InComm that it has received notice of allowance for patent for prepaid or stored value card redemption via point-of-sale. Fairly vague but appears that some unique identifiers which are printed or encoded in magstripe ensure accuracy. Printing and...



July 27, 2009

Jack In the Box Food Order Kiosk

Picture of food order kiosk being tested in Jack In The Box restaurant up in Washington. Link to picture and article...



Lessons to Learn from Clear program

Article on the closing of Clear program and what may have gone wrong with it. Better integration with TSA so that the travelers really did get to skip the lines....



July 24, 2009

Blockbuster Express Comes to Town

First we've seen of the new DVD kiosks from Blockbuster. This has locator to help find these kiosks which have been deployed. Looks like Florida, Illinois, Oklahoma and Georgia. http://www.bbexpressweb.com...



Food Order Kiosk - LU Dining introduces kiosk order system

Cbord and Webfood kiosks installed at university for students. The kiosks take the orders and act like cashiers....



NCR Q2 profit beats Street, reaffirms 2009 outlook

Maker of automated teller machines NCR Corp (NCR.N) posted a quarterly profit that handily beat market estimates, aided by improved cost management, and stood by its 2009 forecast, sending its shares up almost 14 percent....



Point of Sale (POS) software software - Essential Guide

Point of Sale (POS) software, also known as electronic Point of Sale (ePOS), is an essential application for retail or hospitality businesses because it manages checkout operations and is what the customer sees when they make a transaction. Here is...



July 15, 2009

Perspective - Help Yourself article from Economist

Nice piece on Economist.com which lays out some predictions and then gets some quotes from some industry players on what they see. All are upbeat of course. It's good for the industry for magazines to inject the blue sky or...



Interview: Chris Guilder of Meridian

Nice interview with Chris Guilder of Meridian listing out the do's and don'ts that Guilder notes....



Showcase Acquires Assets of Kiosk Logix

Kiosk Logix assets picked up by Showcase today. Kiosk Logix was the company which offered Netstop, one of the oldest lockdown programs in the industry. Originally started by Yves in Canada as Moonrise and was very popular...



POS and Security, HP and Ingram

Worth noting -- Ingram Micro puts together bundle for small businesses which specifically addresses PCI compliance and consists of complete solution offering. They are using HP RP3000s along with the new MagneSafe card readers from Magtek. Software by Uniforce....



July 14, 2009

Ticketing - Peru Rapid Transit Goes Contactless

Affiliated Computer Services, a Dallas-based information technology company, has been chosen to provide the City of Lima, Peru with a contactless ticketing system for the country’s first bus rapid transit line. Under the terms of the $200 million contract, ACS...



July 10, 2009

Security - Hacking into ATM via Windows CE

Writeup on ATM hack via Windows CE. Worth noting that 56% of ATMs run on Windows (rest on OS/2). Vendors noted with responses include Diebold and NCR (both claim to not be exploited). We also note that many of the...



Wal-Mart,Video Games, Kiosks and Data...

Article by Evan Schuman on Retail Realities: How Data from a Wal-Mart Test May Wind Up Determining How Consumer Information Gets Used...



July 09, 2009

Clear Registered Traveler program data

By now we have heard about the Clear program run by Verified Identity shutting down. Question now is about the data and is it protected or erased? Writer on StorefrontBackTalk picks up on language from Lockheed on how the data...



Interview: Forbes talks to Bill Nuti

Interview by Forbes of Bill Nuti of NCR and how he is changing the way it operates....



July 08, 2009

Standards for Self-Service

As a service to readers we've now included direct links to relevant standards organizations and regulations. Do you ever wonder what the difference between EMV Level 1 and Level 2 is? Just who exactly has PCI certified Validated Payment Applications?...



Carnival Introduces Self-Service Cruise Check-In Kiosks

Customer flow management comes to Carnival with self-service check-in kiosks. Customers insert passport to get key. Can also deposit cash to set up onboard spending account....



July 07, 2009

Movie Kiosks Dispense Coupons for Sprint

Sprint Nextel is sponsoring a cinema-centric marketing effort, placing kiosks in about 500 movie theaters nationwide. Sprint customers can scan in a code from their phones, and the kiosks will print coupons, like a free upgrade to a bigger popcorn...



Payment Industry Perspectives: Q&A With Wayne Waxman of Coinstar

Traditionally, Coinstar has dealt with transforming loose change into more manageable bills. More likely than not, most everyone has seen a Coinstar kiosk in grocery store or big box retailer, but in recent months, the company has been building more...



POS Offering by NCR Gaining Traction

NCR RealPOS 70XRT is latest POS offering for retailiers and ISVs in what is termed a challenging environment. A couple of partner testimonials from WAND, XPIENT and Menusoft gives added "digital dining" thread. Would be interesting to figure out who...



July 06, 2009

Prison Kiosks go Pay For View

Candace McCann, an inmate at the Rockville Correctional Facility in Rockville, Ind., talks to her aunt from her prison unit....



July 01, 2009

Research Data - What are we willing to believe this year?

Another research firm posts their latest prediction of market size today. This time it's $775B in 2009 and grown to $1.6 Trillion by 2013. Just for reference what if we look back at what these same people predicted earlier. Here...



Interview: Nuti of NCR on CNBC on Blockbuster and More

Bill Nuti interviewed on CNBC regarding $22B DVD Kiosk business. Buy/Sell/Trade of DVDs (movies or games). NCR has seen it's stock price plummet along with everybody else. It still seems to be searching for next horse to ride with ATMs...