August 31, 2009

Industry Titans Choose PeopleCube’s Resource Scheduler To Manage Alternative Workspace and Corporate Resources

Hoteling and people scheduling press release from Peoplecube which has complete suite for managing people and facilities, and via self-service terminals....



Tesco introduces DVD kiosks

Tesco will offer DVD rental kiosks offering new release films in more than 100 stores in a deal with The Movie Booth. Tesco has already tested the kiosks in Ireland. Each automated kiosk holds 620 films and the fee per...



NCR retail point-of-sale solution achieves Payment Application security acceptance

PCI Compliance in form of Validated Payment Application completed by NCR and their Advanced Store platform. Version 1.2 of PA-DSS. Joins Fujitsu and IBM with store app. Surprised to that Wincor Nixdorf has no validated apps....



McCarran joins U.S. airports using Customs kiosks

Nice picture of unit by KIOSK as deployed in McCarran Airport by Department of Homeland Security....



August 27, 2009

Kiosks at OIA and Orlando Sanford speed some foreign arrivals through customs

Nice picture and writeup on Global Entry kiosks in Orlando. KIOSK in Colorado designed/manufactures these units. These types of complex customer-flow with id/authentication are going to multiply in the years ahead (along with implantable RFid chips which we read about...



August 26, 2009

Touchscreen News - Multi-touch & tutorial site from 3M

News from 3M on multi-touch and also launch of new "education" site touchtopics.com which is to explain all various touchscreen technologies be they from 3M or Elo or whomever. Upcoming conferences are in California....



PCI Best Practice Supplement for Merchants

New best practice document for merchants from PCI Security Council. Recommended. Available on gokiosk.net as pdf...



Airport Check-In: What about traveler programs

The international registered traveler program Global Entry by DHS is going strong with new deployments this month in 13 airports. In contrast to the domestic program (Clear) that shutdown when private operator Verified Identity Pass declared bankruptcy....



August 24, 2009

Biometric News - L1 deals, Datacard & UPEK

Round of Secure ID stories in the news includes Clear and its data, L-1, Datacard id system in Guatammala, and UPEK fingerprint launches Windows 7 program....



Global Entry Program in Thirteen Cities Across US

The ATM-like machines are estimated to cut the average traveler's wait time by 70 percent -- to between three and five minutes -- with more seasoned users passing through in as little as 90 seconds. The Global Entry kiosks do...



Remote call centers help self-service with McDonalds

McDonalds has been experimenting with remote employees handling the drive thru self-service ordering. This free's up employees at the restaurant to improve delivery times & quality/ McDonalds ranks fourth in speed of service (Wendy's is #1 at 121 seconds)....



August 19, 2009

TJX Hacker Charged With Heartland, Hannaford Breaches

Amazing story of Gonzalez and the hacks into TJMaxx, Hannaford, 7-Eleven, others. He cut his teeth on Dave & Busters, then worked for the Feds, then went back to hacking more corporations. This our government did for us? Two articles...



August 17, 2009

Big Blue to market, support California company’s kiosks

Announcement today that EMN8 is turning over the manufacture of its food ordering kiosk over to IBM. EMN8 had some positive news a few months ago with installation into Hardee's. The fast food kiosk has yet to realize it's promise....



August 14, 2009

Technology - So what is the next interface?

Did you know those cameras on that Wii are made by Pixar? We didn't realize that. Here is a nice video presentation by Johnny "Wiimote Master" Chung Less during the Thinking Digital conference. He has been recently hired by Microsoft...



Company Profiles - Why NCR Is Retreating From Outsourcing

Businessweek interview with Bill Nuti on NCR reversing the outsourcing strategy and now bringing more of it in-house (in the US). [video]...



DVD Kiosks: Blockbuster to Close More Stores

Aug. 14 (Bloomberg) -- Blockbuster Inc. Chief Executive Officer James Keyes said the largest movie-rental chain may be more aggressive in closing stores as it deploys as many as 10,000 rental kiosks by mid-2010. The company is focused on increasing...



August 13, 2009

EHR and Check-In - Allscripts Hit with Lawsuit

Allscripts-Misys involved in class action lawsuit. Some over eager investors are trying to sue Allscripts for misrepresenting how successful their Touchworks product would be. Allscript provides all types of assisted services for the medical field including check-in kiosks and doctor...



August 12, 2009

PCI Security - End-to-End Tokenized Encryption

EPX now extends data protection to what I call the 'first inch" of a transaction, i.e., from the plastic to the browser/EPX hosted application. They do that by integrating an encrypting card reader with their BuyerWall solution so that it...



DVD kiosks like Redbox have rivals seeing red

Nice article with a lot of useful numbers on Redbox including transactions per second along with some other ROI information. Redbox expects to have 22,000 kiosks installed by end of 2009 (up 61% from 2008). That may eclipse Kodak for...



August 05, 2009

Green Self-Service - recycling kiosk opens

Self-service for Environment sake -- Orange County with recycling kiosks that let shoppers deposit glass, plastic and containers in exchange for vouchers at supermarket. 440 RePlanet kiosks in California....



August 04, 2009

ATM Machines - Fake ATMs and Malware Infested

The Defcon in Vegas had fakes ATMs and non-dispensing ATMs spice up the event this year. Hard to believe but a fully fake ATM being placed in hotel (next to security office). Or machines that take your card and then...



Kiosk Wars - Redbox versus E-Play

Article on HomeMedia detailing some of the competition going on between the Redbox/Coinstar group and the E-Play (NCR) group. Capacity of units along with speed of delivery beginning to emerge as arguments....