Company Press ReleaseRadiant Systems, Inc. Announces the Release of Regional Multi-Site Interactive Voice Response (RIVR)New Interactive consumer product for Entertainment Industry
ATLANTA--(BUSINESS WIRE)--Oct. 15, 1998--
Radiant Systems, Inc. (Nasdaq:RADS - news), a leading provider of
integrated technology solutions to retailers worldwide, announces the
release of its multi-site Regional Interactive Voice Response (RIVR)
system for the entertainment industry. The new RIVR system builds
upon the proven performance of more than 35 IVR systems installed
during the past year.
The RIVR systems enable patrons of cinemas, amusement parks, and
other entertainment facilities to call to obtain performance times,
facility information, directions, and purchase tickets for multiple
facilities connected to a single network. The RIVR system is the
first in a new multi-site product suite that will include multi-site
touch screen ticketing kiosks, remote stand-alone ticketing kiosks,
and Internet ticketing systems. Each of the multi-site products
operates on a redundant Wide Area Network (WAN) built to facilitate
information provision, credit card transactions for multiple
locations, and quick-response support for any network site.
The RIVR systems enable entertainment chains to provide their
patrons with a convenient way to purchase tickets and obtain accurate
information presented in a consistent and professional voice for all
sites on the network. This convenience and consistency may be used
as an effective tool for an entertainment company to differentiate
itself from its competitors. With the application of a service
charge to tickets sold through an IVR and by giving patrons the
option of retrieving these tickets at a kiosk rather than at a
staffed ticket office, entertainment companies may also use a RIVR
system to create new sources of income and reduce labor expenses.
David Boyanowski, Director of Management Information Systems for
National Amusements, Inc., comments, ``We've had a very successful
experience with the single-site IVR systems installed in our
theatres. We are presently beta testing the new multi-site Regional
IVR system along with the Wide Area Network. With the Regional
multi-site IVR system, we expect to realize an even greater economy
of scale and a higher level of convenience for our patrons, who will
be able to obtain information and purchase tickets for any theatre on
the WAN.''
``Our clients with IVR systems have been extremely pleased with
the product's performance. The new Regional multi-site IVR system
enables them to serve the consumer better, and we believe, achieve
even larger returns from their capital and marketing dollars,''
states Jonathan Huffman, Radiant Systems Online Services Product Line
Director.
Certain statements contained in this press release are
``forward-looking statements'' within the meaning of the Private
Securities Litigation Reform Act of 1995, such as statements relating
to financial results and plans for future business development
activities, and are thus prospective. Such forward-looking
statements are subject to risks, uncertainties and other factors
which could cause actual results to differ materially from future
results expressed or implied by such forward-looking statements.
Potential risks and uncertainties include, but are not limited to;
economic conditions, competition and other uncertainties detailed
from time to time in the Company's Securities and Exchange Commission
filings.
Company Information
Radiant Systems, Inc. provides integrated technology solutions
to the retail industry. These solutions include consumer-activated
ordering, point of sale, back office management, headquarters
management, and decision support systems. The Company also provides
a full range of solution design, implementation, and support
services. The Company is headquartered in Atlanta and has
installations in thousands of retail sites around the world.
Contact:
Radiant Systems' Corporate Public Relations: Karen Kelley McPherson, 678/947-2529
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Thanks Anna!
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