Anything new on the box tonight,then?
(Scotsman; 02/16/99)
THE dream of turning every television set into an internet terminal took an
important step forward yesterday. Edinburgh is the first city to be given the
opportunity to experience the technology which combines conventional television
with the interactivity of the net.
Cable TV company NTL Telecommunications is launching the TV- Internet
package, a set-top box which, when connected to a telephone line and
television, gives users access to a full range of internet services.
Highlighting low costs, high speeds and ease of use as key factors, the company
claims the package will break new ground in the web's development.
"TV-Internet is aimed at the 20 million people in the UK who either don't
have a PC, can't afford to purchase one or are intimidated by the technology,"
says internet business development manager Mark Warren. "This is not just
another ISP {internet service provider} - this is a fundamental change in the
way we use the web."
The interface presented by the package is quite unlike the browser-based
system familiar to current PC owners. Users access the service's on-screen
menus and follow links through simple single key presses, and can
simultaneously monitor television programmes shown in a box in the corner of
the screen. Five e-mail accounts and free web space are included, and a built-
in control feature is available to restrict access to web pages containing
adult or unsavoury content.
The black set-top box, delivered with a video explaining the installation
process, can be activated either through an infrared keyboard or a remote
control unit. Indicator lights signal whenever connection is lost or e-mail
received and the unit also has a small internal flash memory, standard PC
printer port and a smart card slot in readiness for future developments.
There is no form of external drive. Necessary upgrades to software or
firmware are all to be delivered automatically online.
The TV-Internet package costs GBP 15 a month plus telephone charges ranging
from three pence per minute during business hours to a night-time rate of one
pence.
Given that a quality, reconditioned PC with the ability to both access the
internet and implement most commonly used applications can be had for in the
region of GBP 250, at GBP 180 a year NTL's offer might not prove the best value
for a user who needs the most out of his hardware.
However, pointing out that the rental package cushions customers from the
cost of future upgrades, Warren is convinced this is precisely the move that
will bring scores of new users online. "We have intentionally made this less
about computers and more about television because we believe that is what the
public want," he says. "It's something they are familiar and comfortable with."
Content on the service is currently supplied by Virgin Net, in which NTL
holds a 49 per cent stake, and is no different from that available on the
service provider's website.
From 31 March, however, NTL promises a gradual roll out of a variety of
interactive services from banking to shopping. Partners are still being
finalised, though a deal last week with software publisher Infogrames
Entertainment means the company will this autumn launch a digital games
channel.
When a similar system, the NetStation, was launched in 1997, potential
subscribers responded with sullen silence. Warren - whose company bought out
NetStation for GBP 1.2 million this year - points out that the hardware and
interface has been greatly improved, and expects that more savvy marketing,
including tie-in deals with football clubs, will this time win the doubters
over.
A crucial factor, he says, will be speed. At every local point of presence
on their national network, NTL has installed cache engines to store the most
popularly accessed information, greatly reducing loading times for the
impatient viewer.
By having instantly available pages that would once have trailed up the line
from the nearest internet exchange in London, Warren believes his company has a
package that will coax the most reluctant of Scots into finally joining the
revolution and logging on.
"We have invested heavily and built what is simply the best internet network
in Britain - nobody has anything to compare to it. We have also created a level
of user-friendliness that has never been seen before and are making it
available to every member of the UK population. This is absolutely the
technology that will really make the internet happen."
lTV-Internet sales line: 0800 052 1234
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