XPRESS FILM CHECK-IN DESIGNED TO TURN CONSUMER TRANSACTIONS
(PR Newswire; 05/03/99)
into Picture-Perfect Retail Relationships
Innovative NCR/Infopoint Interactive Kiosk Solution Can
Reduce Errors and Speed Photo Processing Orders
ATLANTA, May 3 /PRNewswire/ -- NCR Corporation and Infopoint Systems today
introduced Xpress Film Check-In, an interactive self-service kiosk solution
that makes it faster, simpler and more convenient for consumers to submit
photographic film or negatives for development and printing.
(Photo: http://www.newscom.com/cgi-bin/prnh/19990503/CLM006 ) Rather than
having to manually fill out an envelope for each roll of film or reprint order,
shoppers will be able to complete their photo processing transactions quickly
and easily with the user-friendly NCR/Infopoint solution.
The consumer initiates a typical Xpress Film Check-In transaction by simply
touching the screen of the NCR interactive retail web kiosk, swiping a credit,
debit, or store loyalty card, and presenting a roll of film to the built-in bar
code scanner. The intuitive application prompts the customer with appropriate
choices, then prints the order on either a film-processing envelope or a peel-
and-press label.
Because Xpress Film Check-In leads the consumer clearly and easily through all
the relevant processing options, prompting for appropriate decisions along the
way, it improves transaction speed and accuracy. At the same time, it
eliminates errors that can result from misinterpretation of customer
handwriting.
Xpress Film Check-In can also be customized to promote additional services or
products to consumers via screen-based text or multimedia messages. This is an
added benefit for shoppers who appreciate knowing about special offers related
to their photography needs, and it increases revenue opportunities for
retailers.
"Xpress Film Check-In is the best thing that could happen for millions of
consumers who enjoy photography but have precious little time to hassle with
time-consuming conventional film processing transactions," said Dan Bogan,
NCR's vice president for Retail Industry Marketing. "Best of all, it sharply
reduces the likelihood of order processing errors -- thus making the experience
an efficient and positive one for consumers and retailers."
"Infopoint is pleased to partner with NCR to provide a solution loaded with
business value for retailers seeking to lower costs, enhance revenue through
cross-selling at the point-of-service, and cultivate valuable relationships
with loyal customers," said Aidan Joyce, group managing director of Infopoint
Systems.
Xpress Film Check-In is designed to manage the entire photographic processing
cycle, from the submission of an order, through processing, to placement of
completed orders in collection points for customer pick-up. List price for a
standard configuration is $17,380, which includes a single kiosk with base
software and the Xpress Film Check-In application. For a retailer with 200 to
300 photo processing transactions per day, NCR projects a payback on investment
in approximately 12 months.
The Xpress Film Check-In solution is scheduled to be available in the United
States and Europe in June, 1999, and will be sold through direct and indirect
channels. Availability in other locations will be announced at a later date.
In addition to the application software and the NCR 7401 kiosk with an NCR
presentation scanner, the Xpress Film Check-In solution also includes NCR's
Retail Self-Service Application Suite -- a robust software foundation for
development of additional customer service applications, such as product
locator and price finder.
As part of a complete retail self-service solution offering, NCR also provides
industry consulting services, servers, and a full suite of retail store support
services, including on-site and remote maintenance support.
About Infopoint
Infopoint Systems, based in Galway, Ireland, is a specialist in
the development and implementation of high value added interactive multimedia
solutions. More information about Infopoint Systems may be found on the
Internet at www.infopoint.ie.
About NCR
NCR Corporation (NYSE: NCR) is in the business of transforming
transactions into relationships. NCR is a recognized world leader in data
warehousing solutions, ATMs, point-of-service, high performance scanners, and
support services for retail, financial and national accounts markets. NCR's
business solutions are built on the foundation of the company's long-
established industry knowledge and consulting expertise, value-adding software,
global customer support services, a complete line of consumable and media
products, and world-leading hardware technology. NCR's Retail Solutions Group,
headquartered in the greater Atlanta area, is a leading provider of retail data
warehousing and store automation solutions worldwide. More information about
NCR and its solutions may be found on the Internet at www.ncr.com.
NCR is a trademark of NCR Corporation. All brand and product names
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