XPRESS FILM CHECK-IN DESIGNED TO TURN CONSUMER TRANSACTIONS (PR Newswire; 05/03/99) into Picture-Perfect Retail Relationships Innovative NCR/Infopoint Interactive Kiosk Solution Can Reduce Errors and Speed Photo Processing Orders ATLANTA, May 3 /PRNewswire/ -- NCR Corporation and Infopoint Systems today introduced Xpress Film Check-In, an interactive self-service kiosk solution that makes it faster, simpler and more convenient for consumers to submit photographic film or negatives for development and printing. (Photo: http://www.newscom.com/cgi-bin/prnh/19990503/CLM006 ) Rather than having to manually fill out an envelope for each roll of film or reprint order, shoppers will be able to complete their photo processing transactions quickly and easily with the user-friendly NCR/Infopoint solution. The consumer initiates a typical Xpress Film Check-In transaction by simply touching the screen of the NCR interactive retail web kiosk, swiping a credit, debit, or store loyalty card, and presenting a roll of film to the built-in bar code scanner. The intuitive application prompts the customer with appropriate choices, then prints the order on either a film-processing envelope or a peel- and-press label. Because Xpress Film Check-In leads the consumer clearly and easily through all the relevant processing options, prompting for appropriate decisions along the way, it improves transaction speed and accuracy. At the same time, it eliminates errors that can result from misinterpretation of customer handwriting. Xpress Film Check-In can also be customized to promote additional services or products to consumers via screen-based text or multimedia messages. This is an added benefit for shoppers who appreciate knowing about special offers related to their photography needs, and it increases revenue opportunities for retailers. "Xpress Film Check-In is the best thing that could happen for millions of consumers who enjoy photography but have precious little time to hassle with time-consuming conventional film processing transactions," said Dan Bogan, NCR's vice president for Retail Industry Marketing. "Best of all, it sharply reduces the likelihood of order processing errors -- thus making the experience an efficient and positive one for consumers and retailers." "Infopoint is pleased to partner with NCR to provide a solution loaded with business value for retailers seeking to lower costs, enhance revenue through cross-selling at the point-of-service, and cultivate valuable relationships with loyal customers," said Aidan Joyce, group managing director of Infopoint Systems. Xpress Film Check-In is designed to manage the entire photographic processing cycle, from the submission of an order, through processing, to placement of completed orders in collection points for customer pick-up. List price for a standard configuration is $17,380, which includes a single kiosk with base software and the Xpress Film Check-In application. For a retailer with 200 to 300 photo processing transactions per day, NCR projects a payback on investment in approximately 12 months. The Xpress Film Check-In solution is scheduled to be available in the United States and Europe in June, 1999, and will be sold through direct and indirect channels. Availability in other locations will be announced at a later date. In addition to the application software and the NCR 7401 kiosk with an NCR presentation scanner, the Xpress Film Check-In solution also includes NCR's Retail Self-Service Application Suite -- a robust software foundation for development of additional customer service applications, such as product locator and price finder. As part of a complete retail self-service solution offering, NCR also provides industry consulting services, servers, and a full suite of retail store support services, including on-site and remote maintenance support. About Infopoint Infopoint Systems, based in Galway, Ireland, is a specialist in the development and implementation of high value added interactive multimedia solutions. More information about Infopoint Systems may be found on the Internet at www.infopoint.ie. About NCR NCR Corporation (NYSE: NCR) is in the business of transforming transactions into relationships. NCR is a recognized world leader in data warehousing solutions, ATMs, point-of-service, high performance scanners, and support services for retail, financial and national accounts markets. NCR's business solutions are built on the foundation of the company's long- established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and world-leading hardware technology. NCR's Retail Solutions Group, headquartered in the greater Atlanta area, is a leading provider of retail data warehousing and store automation solutions worldwide. More information about NCR and its solutions may be found on the Internet at www.ncr.com. NCR is a trademark of NCR Corporation. All brand and product names
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