Kiosk Newsbit

FREMONT, Calif.--(BUSINESS WIRE)--July 19, 1999-- 

Kiosk Solution Provider Adds Award-Winning Tools and Services to the
Popular iTouch-enhanced iMac Computer 

Elo TouchSystems, Inc., global leader in touch technology, and a wholly
owned subsidiary of Raychem Corporation (NYSE:RYC), is pleased to
announce the addition of First Wave Inc., of Scottsdale, Arizona, to Elo's
successful Kiosk Partner Program. As a premier software provider, First Wave
is also joining the Elo TouchReady Partner Program. First Wave has provided
turnkey kiosk solutions to its customers since 1994. 

"Combining Elo's 'touch-on-tube' technology with First Wave's Kiosk
Communicator software and the popular Apple iMac computer will position
First Wave to extend the range of solutions we bring to our kiosk customers.
This combination of hardware, software and services creates an affordable and
complete package for businesses wishing to provide a self-service solution for
their customers," says Bob Meador, executive vice president of First Wave.
"Our customers look at First Wave's kiosks as the interactive technology that
they've been seeking for some time. 

"Our technology allows customers to rapidly develop and deploy interactive
systems, easily update those systems and capture important marketing and
usage statistics," Meador continues. "First Wave's software allows a
company's media assets to be utilized in their original format, enabling content
to be updated dynamically, even while the systems are running. In addition,
iMac computers reduce acquisition costs significantly and may eliminate the
need for custom kiosk enclosures, further speeding up deployment." 

"Chain stores and specialty retailers that are positioning their operations to be
competitive in the 21st century can't afford to neglect the kind of 'one-to-one'
customer service, new product promotions, or loyalty programs delivered via
interactive kiosks," says Annemarie Feely, Elo TouchSystems market
manager. "Elo's iTouch-enhanced iMac computer, combined with software from
our TouchReady partners, enables an affordable, tabletop kiosk. Working with
a software provider like First Wave, who has years of experience with Apple
products, matches the goal of Elo's Partner Programs -- to provide our
customers with a complete kiosk solution." 

"An elegant, easy-to-use interface is the essence of a successful interactive
touch input kiosk," says Meador. "First Wave's years of experience in human
interface design is one of our core strengths. This competency, when
combined with Elo's iTouch `touch-on-tube' technology, creates a seamless
solution that compliments the aesthetics of iMac computer while providing a
robust hardware platform for kiosk applications at an affordable price point." 

First Wave, Inc., is a software developer and provider of turnkey multimedia
interactive kiosk solutions. The company has developed the next generation
e-commerce solution that can be used in a public place by almost anyone.
Founded in 1990, First Wave has established itself as an industry leader in
kiosk technology. Also an Apple VAR, First Wave provides innovative
multimedia kiosk solutions to top corporations, including Apple Computer,
David Weekley Homes, Kinko's, MicroAge and many others. For more
information on interactive touchscreen solutions, contact First Wave at (888)
221-5498 or visit First Wave's Web site at Electronic mail
inquiries may be directed to [email protected] 

Both Elo and First Wave recently won Frost & Sullivan 1998-99 Market
Engineering Awards. Elo won the Sales Strategy Award for its Kiosk Partner
Program and First Wave won the Product Innovation Award for demonstrating
quality engineering and solutions. Elo's Kiosk Partner Program was launched
last year. 

Elo's kiosk touchmonitors are the industry's first sealed touchmonitors
designed specifically for kiosks. Through Elo's successful engineering efforts
and the cooperation of its partners, innovative kiosk designs have benefited
such customers as Sears, Home Depot, American Greetings, The Department
of Housing & Urban Development, The State of Arizona, The City of New York,
Royal Caribbean Cruise Lines, GNC Stores, Chrysler Corporation, and even
Disneyland in southern California. 

Elo is an authorized Apple Direct VAR. In addition to iTouch-enhanced iMac,
Elo continues to offer a full line of LCD and CRT touchmonitors. For more
information about the Elo TouchSystems Kiosk Partner Program, TouchReady
Software Developer Program or other Elo products and services, call
1-800-ELOTOUCH (1-800-356-8682) or visit Elo's Web site at Electronic mail inquiries should be directed to
[email protected] 

iTouch and TouchReady are trademarks of Elo TouchSystems, Inc. All other
products and companies referred to herein are trademarks or registered
trademarks of their respective companies or mark holders. 

Elo TouchSystems 

Elo TouchSystems, Inc., global leader in touch technology, develops,
manufactures and markets a complete line of touch products that simplify the
interface between people and computers. Founded in 1971, Elo has
headquarters in Fremont, California and offices worldwide. Elo TouchSystems
is a wholly owned subsidiary of Raychem Corporation (NYSE:RYC). For more
information on Elo's products and services, call 1-800-ELOTOUCH
(1-800-356-8682) or visit Web site at 

     CONTACT: Elo TouchSystems, Inc.
              Susan Pagani, (510) 739-4671
              [email protected]

Thanks Kinetic!

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