Press Release

iKIOSK FROM TSL DEVELOPED FOR TRIBEKA'S SOFTWIDE AT WH SMITH

Tribeka, creators of the pioneering SoftWide system for the electronic distribution and on
demand delivery of shrink wrapped software for the high street reseller, wanted a touchscreen
solution for their iMac based Customer Advice Points.  At the time, the iMac was not available
with a touchscreen interface.  After receiving Tribeka's request, Apple contacted Touchscreen
Systems Ltd to provide the solution for SoftWide.  TSL were able to enhance the iMac with Elo's
surface-wave technology, creating the iKiosk.  As a result SoftWide has been launched with
touchscreen iMacs in WH Smith at the new BlueWater retail outlet and at Brent Cross and is set
to be introduced into WH Smith's Holborn store within the next couple of weeks.  Following a
successful pilot in these stores Tribeka expects to install SoftWide with its iKiosk in WH Smith
stores nationwide and software resellers worldwide.

Tribeka's SoftWide solution incorporates the iKiosk to facilitate customers' search for and
ordering of software programmes. After authorisation from a control central, the selected
software is then burned on to a CD-ROM, the packaging and manuals are generated and
everything is supplied to the customer in a DVD box, all in a matter of minutes.  WH Smith
currently offers a large number of software titles in conventional shrink wrapped pre-packaging,
but, like all resellers, are restricted by the amount of this that they can keep in stock. Through
SoftWide, WH Smith are providing added service to their customers by being able to meet their
demands for the latest versions of software of a wider range of titles and for both PC and
Macintosh. Moreover, with SoftWide the CD-ROMs can be personalised if the customer wishes,
directly or through the iKiosk.  Steve Jones, WH Smith's Business Unit Director for music, video
and multimedia, says that customer interactivity can be a problem with new technology and this
has certainly helped to make this application more user friendly.

WH Smith and Tribeka are also reviewing the opportunities for SoftWide and its iKiosk for book
and music distribution.  Tribeka says the iKiosk provides an additional user-friendly feature for
customers locating and ordering products through the SoftWide system.

The iKiosk is ideal for customer operated retail applications where design, ease of use and
economical use of floor space is paramount and Elo's surface-wave technology provides the
iKiosk with two important advantages: reliability and durability.

Touchscreen Systems Ltd (TSL) is the UK's leading supplier of touchscreen solutions in retail,
multimedia, gaming, training, and industrial markets.  From kits to complete, fully integrated flat
panel LCDs, plasma and any size CRT, the company supplies OEMs, VARs, design houses, and
retailers with superior touch screen technology solutions.  TSL is the sole distributor in the UK
and Ireland for the Elo TouchSystems full range of product, which include AccuTouch five-wire
resistive and IntelliTouch surface wave touchscreens.
                              ****


For more information, please contact: Eamonn O'Nolan or Adrian Mutton, Touchscreen Systems
Ltd., 3 The Quadrant, Barton Lane, Abingdon, Oxon., OX14 3YS. Tel: 01235 533999, Fax:
01235 533939. E-mail: [email protected]    Web:  http://www.touchscreen.co.uk

Press information: Sarah Cahill/Neil Marshall, Marshall Jennings PR Ltd., 5 Market Place Mews,
Henley-on-Thames, Oxon., RG9 2AH. Tel: 01491 410323, Fax: 01491 410181.
E-mail: [email protected]    Web: http://www.mjpr.com

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TOUGH, DURABLE TOUCHSCREEN FROM TSL CHOSEN BY CITYSPACE FOR
NEW "INFORMATION PLUS" KIOSKS

Cityspace are to introduce five i-plus information kiosks, featuring touchscreens from TSL,
into the boroughs of Kensington, Chelsea and Southwark in a pilot scheme to be launched on
29th July.  The kiosks have been specially designed for outdoor locations and will provide
twenty-four hour, seven days a week secure access to information on jobs, entertainment,
transport and local council services as well as the purchase of theatre tickets online.

The new kiosks are the expansion of an original, very successful concept pioneered by
Cityspace with its partner More Group UK, where i-plus kiosks have been installed in
locations such as Madame Tussaud's, Eurostar and several international hotel chains to
provide tourists with an electronic city guide to London, available in six languages.  The
latest kiosks are situated next to selected LT/Adshel bus shelters, offering greater access for
users and have been developed to include information of interest to local residents.




The kiosks consist of a printer, TSL's 15.1" LCD SecureTouch touchscreen and a PC linked
to a central database which resides on a secure server.  This allows instant changes and
updates to be made to the information on the kiosks from a remote point.  Tickets for West
End and theatre venues can be purchased from the kiosk, with a credit card receipt printed in
order to collect tickets from the box office.  The touchscreen interface is ideal for making
reservations or purchasing tickets because the instructions on-screen clearly prompt the user
through each step, and touching the screen is intuitive.

Because the kiosks will be outside, in unsupervised locations, Cityspace specified the need
for a durable touchscreen. The SecureTouch  touchscreen is vandal-resistant, withstanding
repeated impact from heavy objects and continues to operate despite scratches that would
disable other touchscreens. Performance, including clarity of 90% light transmission,
resolution of 4096 x 4096 touchpoints, and touch sensitivity is not sacrificed to achieve
increased ruggedness. Built on Elo's proven, reliable IntelliTouch  technology,
SecureTouch  products resist vandalism while still providing a fast response to a light
touch.

Stuart Newman, Product Director of Cityspace, comments: "All of the components in the
i-plus kiosk had to conform to an extremely rigorous set of standards.  The TSL product
provides a combination of quality, strength and reliability that is essential for operation in an
external environment."



Touchscreen Systems Ltd (TSL) is the UK's leading supplier of touchscreen solutions in
retail, multimedia, gaming, training, and industrial markets.  From kits to complete, fully
integrated flat panel LCDs, plasma and any size CRT, the company supplies OEMs, VARs,
design houses, and retailers with superior touch screen technology solutions.  TSL is the sole
distributor in the UK and Ireland for the Elo TouchSystems full range of product, which
include AccuTouch five-wire resistive and IntelliTouch surface wave touchscreens.

Cityspace is a new media company developing information services for city residents and is
backed by major corporations, NEC and More Group.  Cityspace is currently operating a
network of tourist information kiosks in 25 tourist venues and hotels across London.
Entrepreneur, Marc Meyohas, who formerly worked for Lehman Brothers, founded the
company in 1995.

                              ###

For more information, please contact: Eamonn O'Nolan, Touchscreen Systems Ltd., No.3
The Quadrant, Barton Lane, Abingdon, Oxon., OX14 3YS. Tel: 01235 533999, Fax: 01235
533939. E-mail: [email protected]      Web:  http://www.touchscreen.co.uk

For Cityspace please contact: Stuart Newman, 47-49 Aberavon Road, London, E3 5AR.
Tel:0181 880 6500, Fax: 0181 880 6900.

Press information: Sarah Cahill/Neil Marshall, Marshall Jennings PR Ltd., 5 Market Place
Mews, Henley-on-Thames, Oxon., RG9 2AH. Tel: 01491 410323, Fax: 01491 410181.
E-mail: [email protected]    Web: http://www.mjpr.com