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  Press Release

August 22, 2001 14:28

TouchVision Completes Roll-Out of Self-Service Patient Education, Way Finder and Survey Kiosks for the Harris County Hospital District

CYPRESS, Calif.--(BW HealthWire)--Aug. 22, 2001--TouchVision and the Harris County Hospital District (HCHD) announce the successful deployment of 60 self-service kiosks throughout 16 Harris County hospital facilities.

The kiosk network provides patients and visitors with an easy to use application that includes options such as Building Directions, interactive patient health screening surveys and detailed health information content. "The kiosks were an instant success and have already experienced a high level of usage, exceeding our expectations," said Lynn Friedman, program manager of the HCHD Development Center.

The installations represent the debut of TouchVision's newest additions to its suite of self-service software applications targeted for hospitals and medical centers called PathFinder and Surveyor. TouchVision's PathFinder application provides for quick and easy wayfinding assistance for visitors to the hospitals. PathFinder is the first commercially available building directory application that features remote management over the Internet of the directory database content and dynamic maps and floor plans.

The kiosks also feature the new TouchVision Surveyor application. Surveyor provides interactive health surveys that allow patients to pre-screen themselves for certain "At-Risk" symptoms such as cancer and diabetes. These custom surveys provide personalized sessions and perform complex branching based on information entered by the specific user.

The HCHD administrator can remotely modify the content of the Surveyor questions and branching relationships as well as the links to specific health information based on the patient responses to the questions. Community Resources was another self-service feature that was included in the application to provide information on various affiliates including Poison Control, Suicide Prevention, Drug Intervention and Rehabilitation Services.

About TouchVision

TouchVision ( www.touchvision.com), with headquarters in Cypress, is a software developer and systems integrator for building and managing interactive self-service solutions that improve the efficiency, convenience and profitability in the delivery of healthcare. TouchVision's self-service solutions include patient education and training, patient surveys, patient administration, hospital way finders, lobby and waiting area information displays, hospital staff intranet access, and in-room systems.

TouchVision provides a complete solution including interactive network operational software, creative design, application development, system integration, and remote system network management and support services. TouchVision is the leading provider of self-service solutions to healthcare.

About Harris County Hospital District

The Harris County Hospital District (www.tmc.edu/hchd) is the nation's fourth largest public metropolitan health system and a world leader in trauma care. HCHD is comprised of three hospitals -- Harris-Ben Taub, Harris-Lyndon Baines Johnson and Harris-Quentin Mease -- 11 community health centers, Harris-Thomas Street Clinic, the nation's first free-standing HIV/AIDS treatment facility and six school-based clinics.

In 2000, HCHD accommodated more than 955,000 emergency and outpatient clinic visits, 48,000 hospital admissions and delivered more than 10,000 babies to area residents. During the past five years, hospital district facilities have encountered more than 4.6 million total patient/physician visits.

    CONTACT:  TouchVision, Cypress
              Larry Mahar, 714/886-5319
              [email protected]



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